Privacy policy

When you request a quote, we collect what underwriters require:

• Who you are. Name, email, phone number, mailing address, and date of birth where a carrier requires it.
• What you are insuring. Property addresses, construction and safety details, vehicle information including VINs, and, for business coverage, what your business does, its payroll, and its revenue.
• Your driving and claims history. With your knowledge, carriers and their rating tools may pull consumer reports such as motor vehicle records and loss-history reports (the industry calls these CLUE reports, a database of prior insurance claims). We collect only what the quote requires.

Like most websites, we also collect some technical information automatically. See the cookies section below.

We use your information to do the job you asked us to do:

• To obtain quotes from the insurance carriers we represent, which means sharing your information with those carriers, their underwriters, and their rating systems.
• To place, service, renew, and help you make claims on your policies.
• To respond when you contact us.
• To meet our legal and regulatory obligations.

As an insurance brokerage, we are a financial institution under the Gramm-Leach-Bliley Act, the federal law that governs how financial institutions handle nonpublic personal information. We limit the collection, use, and disclosure of your information to what that law allows and what your insurance actually requires.

We do not sell your personal information. Not to marketers, not to lead brokers, not to anyone, not for any price. We share it only to quote and service your insurance, with service providers who are bound to confidentiality, or when the law requires it. A quote request here does not put you on anyone else’s call list.

We use three analytics tools to understand how this site is used. We name them so you can look each one up:

• Google Analytics counts page views and roughly where visitors come from. It sets cookies and reports to Google under Google’s privacy policy.
• Microsoft Clarity records how pages are used (scrolling, clicks, where people get stuck) so we can fix confusing screens. Anything you type into a form, and the answers our quote screens play back to you, are masked before the recording leaves your browser.
• Meta Pixel runs only on the pages we advertise on Facebook and Instagram, so we can tell whether an ad brought you there. It is not on the rest of the site. If you request a review from one of those pages, we also tell Meta that a request happened, using a hashed version of your contact details so Meta can match it to the ad without receiving them in plain text.

These tools use cookies, which are small files your browser stores. You can block or delete cookies in your browser settings, and most browsers’ tracking protection blocks these tools outright. The site will still work, and you can still get a quote.

When you submit a form, your request travels to our inbox through an email delivery service (Resend) and is stored in our Google Workspace mailbox. Both are service providers bound by their own privacy and security terms; neither uses your information for anything else.

If this site links to sites we do not control, such as carrier claim and payment portals, their privacy practices apply once you leave our site, not ours. We choose links carefully, but we cannot vouch for another company’s privacy policy. Read theirs.

• You never have to give us information, though without it, we cannot quote your insurance. That trade-off is unavoidable.
• You can opt out of text messages at any time by replying STOP, and out of non-essential email using the unsubscribe link in any message.
• You can ask what information we hold about you, and ask us to correct anything that is wrong. We will.

If we change this policy, we will update the date at the top of this page. If a change is material, meaning it would actually affect how your information is handled, we will say so plainly here rather than bury it.

Questions about this policy or about your information: email info@verainsurance.com or call (917) 246-7038.